One of the keys to Twitter is that on the face of it, it’s very simple to use. You just type in 140 characters or less, hit “Tweet,” and you’re done. But actually it’s a bit more complicated if you want to get more out of it. So Twitter has started doing what any good company should — they’ve started making video tutorials.
The recently launched Twitter Help Center now features a number of videos to answer questions such as “What is Retweet?” “What is Following?” “What is a Timeline?” and “How to Find People and Be Found“. Twitter has also set up a YouTube account for these videos.
“These are new videos that we made in house. We’re experimenting with videos to gauge the impact on helping people use and understand Twitter better,” a Twitter spokesperson tells us.
So how good of a job does Twitter do explaining its service? Check out the video below and judge for yourself.
Twitter, founded by Jack Dorsey, Biz Stone, and Evan Williams in March 2006 (launched publicly in July 2006), is a social networking and micro-blogging service that allows users to post their latest updates. An update is limited by 140 characters and can be posted through three methods: web form, text message, or instant message. The company has been busy adding features to the product like Gmail import and search. They recently launched a new site section called “Explore” for...
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