Bret Taylor

How Bret Taylor’s new company is rethinking customer experience in the age of AI

Sierra is building autonomous AI agents that can help customers resolve issues and complete tasks without human help.

Equity: Bret Taylor has a brand-new AI startup

This is our Wednesday show, where we dig into the critical startup and venture capital stories from the week thus far.

Bret Taylor’s new AI company aims to help customers get answers and complete tasks automatically

We’ve been hearing about former Salesforce co-CEO Bret Taylor’s latest gig since he announced he was leaving the CRM giant in November 2022. Last February we heard he was launching an AI startup b

OpenAI’s initial new board counts Larry Summers among its ranks

Meet OpenAI’s new board of directors: Bret Taylor, Larry Summers and Adam D’Angelo. Or, more precisely, the board for the time being. We have reached an agreement in principle for Sam Altman t

Sam Altman to return as OpenAI CEO

Sam Altman is returning to OpenAI as its chief executive, the high-profile AI startup said Wednesday, a dramatic reversal that caps an intense five days of discussions, debates and convincing followin

Former Salesforce exec Bret Taylor is teaming up with Google AR/VR vet Clay Bavor on mystery startup

When Bret Taylor announced he was stepping down as co-CEO and co-chair at Salesforce in November, it was easy to be cynical about him saying he wanted to go build again. Well, guess what? He wanted to

Salesforce ends 2022 in an unusually turbulent position

Is this a short-term glitch in a bad year for all SaaS companies or a series of moves that could be indicative of something more worrisome at Salesforce?

Report indicates friction prior to Bret Taylor’s resignation from Salesforce

It seems that maybe Salesforce co-founder and CEO Marc Benioff was protesting a bit too much when he gave what seemed like a genuinely heartfelt goodbye to his protégé, Bret Taylor, last week, insis

As Butterfield exits stage left, it’s fair to wonder what’s happening at Salesforce

Slack CEO Stewart Butterfield was the third Salesforce exec to step down in less than a week.

No one seemed to see Bret Taylor stepping away from Salesforce (even Marc Benioff)

Salesforce co-CEO Bret Taylor's resignation was a shock, and it’s safe to say that few if any saw this coming — even his mentor, Marc Benioff.

Bret Taylor steps down as co-chair and CEO of Salesforce

It’s been quite a roller coaster ride for Bret Taylor over the last year. In one week last December, he was named board chair at Twitter and co-CEO at Salesforce. One year later, he doesn’

With Bret Taylor out as Twitter board chair, he can focus entirely on Salesforce

Usually being a board chair is a job that involves running some meetings and pushing through routine company business, but when Bret Taylor became Twitter board chair last year, he was getting a lot m

Smaller Dreamforce still comes up big in first live meeting in three years

With the Salesforce event back live and in person this week, just in time for its 20th anniversary, everyone seemed to be happy to be together at a live event.

Twitter sues Elon Musk to force him to seal the deal

Twitter followed through on its promise to force Elon Musk to buy the company, suing the SpaceX and Tesla CEO in a Delaware court on Tuesday. The company’s board doubled down last week after Mus

Twitter is really not having Elon Musk’s attempt to back out of buying it

Twitter is not on the same page as Elon Musk when it comes to his newly official attempt to back out of his proposed $44 billion acquisition of the company. The company issued a brief formal statement

Salesforce takes crypto plunge with new NFT cloud

Who knows whether it’s FOMO or actual customer demand for such a thing, but Salesforce announced today that it’s launching a pilot of NFT Cloud, a new platform for buying and selling these crypto

In leaked all-hands meeting, Twitter CEO fields questions about Elon Musk’s takeover

If you wanted to be a fly on the wall during the first Twitter all-hands meeting after the platform accepted Elon Musk’s $44 billion bid, you’re in luck. Audio from Twitter’s company wid

Twitter accepts Elon Musk’s $44B acquisition offer

Tesla CEO Elon Musk is infamous for using Twitter to tease and tease out various ideas he has about his business interests, cryptocurrency, politics and life in general, but today it looks like he&#82

Salesforce and Twitter are both lucky their purported $20B deal failed in 2016

What if history gone a bit differently and Salesforce had bought Twitter in 2016? We spoke to some analysts who cover the CRM industry to get their thoughts.

Spectrum Labs raises $32M for AI-based content moderation that monitors billions of conversations daily for toxicity

Two years into the pandemic, online conversations are for many of us still the primary interactions that we are having every day, and we are collectively having billions of them. But as many of us hav
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