Mahalo's Case Of Mistaken Identity
First, I attempted to create a new user name for myself. I decided to go with MrCody, which is the name of my dog. Things seemed normal at first, until I noticed that my username at the top of the screen was now ‘mahendranunna’. A refresh later and Mahalo said “Welcome cddesai”. Being the inquisitive reporter that I am, I attempted to navigate through the user’s control panel. I could view the pages that they were currently managing. I tried to ask a question on Mahalo Answers under one of these accounts, and it seemed to work (the site is currently down so I can’t check to see if it actually posted). Over the course of the next twenty minutes, I was logged in as at least 8 different users. I’m not entirely sure what I was doing to jump between identities — sometimes a refresh would do it, other times I’d have the same username for a few minutes. It was bizarre.
We got in touch with CEO Jason Calacanis, who says that the problem is a “caching issue”, and that “the users aren’t actually logged in as another users (just appears that way).” Fine. But the site is still going down sporadically, and I still haven’t gotten the damn Email to activate the account I signed up for in the first place.
Disclosure: Jason Calacanis is our partner in putting on the TechCrunch50 conference.