You’ve changed something on your website, and everyone hates it. At least, that’s how it seems. Once you’ve grown past, say… 10 users, change will almost always be resisted. You get used to it.

More often than not, unsolicited user feedback isn’t super helpful (if only because it usually boils down to “You suck! Screw your new logo! I’m removing you from my RSS reader!”). Sometimes, though… → Read More