2010 was a great year if your name was Amazon (whereas it was merely an average year if your name was Roy Hodgson). The new Kindle seems to have done quite well for itself, and now there’s word that people were quite happy with Amazon during the holidays. A new report from ForeSee Results shows that Amazon earned itself an 86 (out of 100) in customer satisfaction this holiday season. That’s the… → Read More
In the last month, the Taliban in Afghanistan have been targeting cell phone towers. Around 10 towers have been attacked causing nearly $2 million in damage. Service providers have been forced to shut down service across southern Afghanistan at night. This has angered hundreds of thousands of customers who have no other telephones. The Taliban is attacking certain towers because it believes that… → Read More
RIM! Does this come as a surprise to anyone? Check out the other categories after the jump. → Read More
The motto in the logo may say “Sprint Ahead,” but not so fast there. Because as a former Sprint subscriber this news comes as no surprise, Sprint Nextel came in last place in call center satisfaction in a survey published by Vocal Laboratories. This 15th quarterly SectorPulse study on the quality of customer service among America’s largest wireless carriers had Verizon in the top spot with… → Read More
Austin, TX
Seattle, WA
San Diego, CA
Menlo Park, CA
Boston, MA
Disrupt Europe: Berlin Hackathon
Berlin, Germany
