Amazon Responds To Outage, Confirms Offline For 49 Mins, AWS Unaffected, Outside Groups Uninvolved

Ingrid Lunden

Ingrid is a reporter for TechCrunch, joining February 2012, based out of London. She comes from paidContent.org, where she was a staff writer, and has in the past also written freelance regularly for other publications such as the Financial Times. Ingrid covers mobile, digital media, advertising and the spaces where these intersect. When it comes to work, she feels most... → Learn More

Thursday, January 31st, 2013
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Amazon earlier today experienced an outage of its main Amazon.com homepage that lasted for nearly one hour, the company confirmed today. It is still not explaining what the problem was but TechCrunch understands that it is looking unlikely that any outside group was involved — as would be the case in a hack or DDoS attack. At the time of the outage, Amazon’s mobile sites, other pages, international sites and AWS services serving other websites and businesses were unaffected.

“The gateway page of Amazon.com was offline to some customers for approximately 49 minutes. Other pages of the site were accessible and AWS was not impacted,” a spokesperson told TechCrunch in an email.

Visits to the site at the time of the outage were bringing up 503 errors, which sometimes are linked to DDoS attacks or other kinds of overloads. 503 errors can also be linked to maintenance issues. Site outages are never good things but feel particularly shaky when they are linked to e-commerce sites or other places where user data is stored.

The outage happened on the same day that Twitter also experienced intermittent service outages internationally.


Company: Amazon
Website: amazon.com
Launch Date: 1994
IPO: NASDAQ:AMZN

Amazon.com, Inc. (AMZN), is a leading global Internet company and one of the most trafficked Internet retail destinations worldwide. Amazon is one of the first companies to sell products deep into the long tail by housing them in numerous warehouses and distributing products from many partner companies. Amazon directly sells or acts as a platform for the sale of a broad range of products. These include books, music, videos, consumer electronics, clothing and household products. The majority of Amazon’s...

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