Line2 Now Has 50,000 Paying Customers, Launches On iPad

Jason Kincaid

Jason Kincaid worked as a writer for TechCrunch from April 2008 through 2012. He grew up in Danville, California and later relocated to UCLA in Los Angeles, California, where he studied biology with a minor in ‘Society and Genetics’. You can reach him at jkincaid@gmail.com → Learn More

Thursday, September 15th, 2011
line2shot

Back in September 2009, I wrote about Line2 — a startup that offers similar functionality to Google Voice, but with a focus on catering to businesses and ‘prosumers’ (it offers easily-accessible phone support among its included features). At the time, the company was getting off to a difficult start: it took Apple three months to initially approve the app, largely because of the dispute between Apple and Google over Google Voice.

But they finally made it into the store, and things have gone very well since.

Two years later, Line2 has 50,000 paying customers (plans begin at $9.95/month) and forty employees, and is very nearly cash flow positive. The app is available for both iPhone and Android, and today it’s launching for the iPad — you can find the new app right here. The iPad app looks good, in part because Line2 received input from Apple, which nudged it toward making an iPad version. From a functionality perspective it’s identical to the service’s iPhone version, but that’s not a bad thing.

To start using the service you’ll need to sign up for an account, which needs to be done via the Line2 website. You’ll be able to pick a new phone number that you’ll use as your ‘Line2′ or you can port an existing one. After you’re set up, you can place and route calls, send messages, and browse through your message history for each contact directly from your iPad. Calls are placed over VoIP when possible, or you can elect to route a call to your regular phone.

Line2 founder Peter Sisson says that the company decided to make the app after it found that the iPad was its top-converting platform, despite the fact that it only offered the 2x scaled view of its iPhone app (in other words, it looked pretty bad, but people were still using it). So they took the hint and built an HD version from the ground up to take advantage of the iPad’s larger screen real estate.


Company: Line2
Website: line2.com
Launch Date: September 2006

Line2 designs, builds, and operates software-based phone services that capitalize on the rapid emergence of smartphones, tablets, and the cloud. As this new paradigm changes how people work, play, and communicate, phone service needs to be smarter, more personalized, and device-independent. Line2 is making this happen with telecom services that improve productivity and protect privacy, offering a better work/life balance in a totally mobile world. Line2 targets premium customers who require enterprise-grade quality and reliability, ranging from solo “pro-sumers”...

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Peter Sisson is a serial entrepreneur with over 20 years of experience in the telecommunications and Internet industries. A consummate geek, he spent his early school years programming computers, running from bullies, and avoiding gym glass whenever possible. He studied computer science at Cornell and went on to earn a master’s degree in computer science from Stanford. He started his career writing PBX operating system software at Bell Labs, which soon after began its transition from a national institution...

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