Want To Use Gmail Priority Inbox With IMAP? Tough Luck

Alexia Tsotsis

Alexia Tsotsis is the co-editor of TechCrunch. She attended the University of Southern California in Los Angeles, CA, majoring in Writing and Art, and moved to New York City shortly after graduation to work in the media industry. After four years of living in New York and attending courses at New York University, she returned to Los Angeles in... → Learn More

Friday, September 3rd, 2010

Curious what Google’s Gmail Priority Inbox means for those of us that use an IMAP or POP client like Mac Mail or the Mail function on an iPhone? Well as of yet the feature is not fully enabled on either IMAP or POP-compatible third party or mobile clients, leaving a large percentage of people who hate viewing email a standard web browser out in the cold.

If you try to use the service in Mac Mail right now the emails determined by the Priority Inbox algorithm to be “Important” are sent to an “Important” folder under Gmail. In order to reach them in Mail for the iPhone you also have to search for the “Important” folder under your Gmail account folder.

Priority Inbox is like a pet, you have to train it in order for it to function properly, and this training is partly accomplished using the up-voting and down-voting arrows currently only available in your browser. The algorithm also tracks archiving behaviors like starring , which are also limited when using IMAP/POP. And while Google plans on adding the training feature to both Gmail mobile browsers like Google for the iPhone and to Android, third party IMAP clients like Mac Mail will most likely be left out of the loop, at least for the time being.

The majority of complaints I’ve heard from Priority Inbox users (“It’s still showing me junk mail!”) are from people who basically don’t grasp the key fact that the algorithm needs to be trained to get good, which is hard to do if you’re primarily viewing email over the phone or through Mac Mail.

When the IMAP issues were pointed out, a Google spokesperson responded, unsurprisingly, “Priority Inbox is best when viewed in Gmail’s web UI.”

Product: Gmail
Website: gmail.com
Company Google

Gmail, also known as Google Mail, is a free email service provided by Google which has innovative features such as “conversation view” email threads, search-oriented interface, and plenty of free storage (almost 7.7GB). Gmail opened in private beta mode in April 2004 by invitation only. At first, invites were hard to come by and were spotted up for sale on auction sites like eBay. The email service is now open to everyone and is part of Google Apps. ...

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Company: Google
Website: google.com
Launch Date: September 7, 1998
IPO: NASDAQ:GOOG

Google provides search and advertising services, which together aim to organize and monetize the world’s information. In addition to its dominant search engine, it offers a plethora of online tools and platforms including: Gmail, Maps, YouTube, and Google+, the company’s extension into the social space. Most of its Web-based products are free, funded by Google’s highly integrated online advertising platforms AdWords and AdSense. Google promotes the idea that advertising should be highly targeted and relevant to users thus providing...

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