• Sprout Social Debuts Social Media Management Platform For Businesses

    Thursday, August 26th, 2010

    Leena Rao currently works as a writer for TechCrunch. She recently finished graduate school at the Medill School of Journalism at Northwestern University, where she studied business journalism and videography. From 2004 to 2007, she helped lead Congresswoman Carloyn Maloney’s community outreach and relations efforts in New York City. She graduated from Columbia University in 2003, where she was... → Learn More

    As more businesses look to social media for marketing efforts and to drive sales, there is a need for a comprehensive, yet easy to use platform to manage interactions on social networks. Chicago-based startup Sprout Social is launching its social relationship management platform to the public today.

    The startup’s platform allows businesses to connect to customers and monitor key metrics and the overall competitive landscape using social media tools. The Sprout Social platform integrates with social networks such as Facebook, Twitter, Yelp, LinkedIn and Foursquare and includes lead generation, business intelligence, offer and promotion distribution services, as well as brand monitoring and analytics.

    Sprout Social, which has been in private beta for the past few months, allows users to manage promotions, contacts and even target new users on social networks. For example, the platform will integrated with Foursquare, showing a business who is checking in the most at a certain venue, which customers are first-time visitors, and more. While in private beta, Sprout Social has over 2000 users of the platform, including social media friendly pizza business Naked Pizza.

    While the social CRM space is a crowed arena filled with a number of worthy competitors, including Hootsuite, Radian6 and more; Sprout Social is hoping that a low price point can help differentiate the platform. Sprout Social ranges from $9 to $49 per month. The company recently raised funding from investment firm Lightbank.

    Company: Sprout Social
    Website: sproutsocial.com
    Launch Date: 2009
    Funding: $11M

    Sprout Social allows businesses to efficiently and effectively manage & grow their social presence across channels and turn social connections into loyal customers. The web application integrates with Twitter, Facebook Pages, LinkedIn, FourSquare, Gowalla and other networks where consumers are engaging with businesses and brands. In addition to communication tools, Sprout Social offers contact management, competitive insight, lead generation, analytics and more – all in a package that’s intuitive and easy to use.

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