Let’s file this one under “potentially frivolous.” Kershaw, Cutter, and Ratinoff are a legal outfit best known for filing against Zynga regarding the notorious Farmville offers, may be filing for a class action lawsuit against Apple. Unlike the Zynga case, this one seems less than legit. That’s assuming they even deem it worthwhile; they’re just collecting data right now:
KCR is currently investigating potential problems with the release of iPhone 4.
If you recently purchased the new iPhone and have experienced poor reception quality, dropped calls and weak signals, we would like to hear from you.
Seems to me that this whole debacle falls under the “caveat emptor” exclusion from seller responsibility — for the moment. Every iPhone 4 buyer purchased the device sight unseen, effectively forgoing their chance to hear about any problems that might arise at launch — a reasonably common occurrence in consumer tech. This was less than a week ago, as well; Apple hasn’t been given adequate time to address the problem, though what it has done has admittedly been pretty goddamn stupid.
While I laugh at the issues which may or may not be fixed soon, I don’t think Apple is culpable (yet) for any kind of damages. These kind of launch hiccups are “a fact of life,” as Apple would put it, though they’re certainly a black eye for a company that prides itself on its supposedly excellent hardware and service.
Of course we’ll keep you updated. In the meantime, if you’re having trouble with your iPhone 4 still, keep track of it yourself and make your complaints to the right people.