Startup ServiceMax, a company that developed SaaS field service software, has raised $8 million in Series B funding led by Trinity Ventures, with Emergence Capital Partners and Salesforce.com also participating in the round. To date, the company has raised $12 million in funding.
As field service software, ServiceMax essentially helps manage other company’s equipment at their sites. ServiceMax software automates workforce optimization, advanced scheduling and dispatch, parts logistics, inventory and depot repair, and installed base entitlements. ServiceMax is being used currently by 60 different customers including DuPont.
Built on top of Salesforce.com’s Force.com platform, ServiceMax has gained considerable support from Salesforce. The technology giant participated on both of ServiceMax’s funding rounds and the startup just launched an app on Salesforce Chatter’s recently launched app marketplace ChatterExchange.
ServiceMax will use the funding to expand operations worldwide and further sales and marketing operations. The startup faces competition from Oracle and others.
ServiceMax delivers the future of field service, today. The first and only complete suite of cloud-based, collaborative and mobile field service applications, ServiceMax gives companies unprecedented capabilities in field service management to optimize operations and delight customers. Companies use the ServiceMax suite to handle everything from contract entitlements to scheduling & workforce optimization, to inventory & parts logistics and real-time customer and partner portal access. ServiceMax is built and delivered as a native Force.com cloud application so customers are...