DigitalGenius raises $14.75 million Series A for AI-based customer service solution

When DigitalGenius participated in the TechCrunch Disrupt Battlefield competition in New York City in 2015, there weren’t a lot of companies working on AI and machine learning. Today, it’s become

Bots may be cool, but DigitalGenius thinks it found a better way

Bots seem to be all the rage this week, thanks to the release of Facebook’s Messenger Bot program at F8, but not everyone sees bots as the way to keep up with the customer service glut. Digital

Former Battlefield Finalist DigitalGenius Scores $3M In First Funding Foray

TechCrunch Disrupt New York Battlefield finalist, DigitalGenius announced its first serious funding today with a $3 million investment round. The company was looking for $2 million, but garnered so

And The Winner Of TechCrunch Disrupt NY 2015 Is… Liquidity

This year’s Disrupt NY Startup Battlefield was amazing. At the very beginning, there were 24 great companies presenting in front of multiple groups of industry leaders serving as judges. The sta

DigitalGenius Brings Artificial Intelligence To Customer Service Via SMS

Imagine you're dreaming of buying a new car. You see a commercial on TV with a phone number where you can text your questions, but the answers aren't coming from a human. They come from a smart system