customer feedback

In a tech-saturated world, customer feedback is everything

I’ve found that the most valuable design tool in the 21st century is rather old-fashioned: customer feedback. Technology has produced huge breakthroughs in design. A product can be ideated, prototyp

YC-Backed Posmetrics Launches iPad-Based Customer Feedback Solution For Brick-and-Mortar Businesses

Y Combinator-backed <a target="_blank" href="http://www.posmetrics.com/">Posmetrics</a>, a new tool to help brick-and-mortar businesses collect customer feedback via the iPad, is today making its publ