While the customer dynamic has changed over the last 20 years, it's actually gotten easier to convert and retain customers through the subscription funnel.
You don't need to raise money to build a high-growth startup.
Your chances of closing your first big sale are going to be directly related to how well you’re targeting prospective customers.
Whether you're a founder or just have equity, there's a bunch of stuff you need to know — stuff that you won't actually learn until you've been through it.
Three million dollars. That’s the largest amount of money I’ve ever walked away from in terms of a customer contract that I decided we shouldn’t take.