The feature comes to Managed by Q by way of Hivy, a startup acquired by MBQ back in 2017, that focuses on connecting a company’s employees to the office manager that handles their requests.
Pre-Hivy, collecting requests and tracking projects across a large number of employees was a tedious, fragmented process. Hivy created a dashboard that organizes all those requests in a single place.
Since the acquisition, Managed by Q and Hivy have been working to integrate their respective platforms. Where Managed by Q connects office managers to the right vendor or MBQ operator to handle the job, the new Task Management system will connect office managers with the employees making the requests in the first place, essentially putting the entire pipeline in a single place.
Obviously, the path to full integration was a long one.
“What I think matters most,” said Hivy co-founder Pauline Tordeur, speaking about the process of intertwining two separate products, “is that we knew why we were doing this and what the future would look like when we integrate. Having this vision and outlook from the very beginning is important.”
The timing is interesting in that this is the first product announcement Managed by Q has made since it was acquired by WeWork.
“It’s hard to describe the feeling,” said Managed by Q co-founder and CEO Dan Teran of being acquired by The We Company. “There is a perception of WeWork from the outside, but since I’ve been spending a lot of time getting to learn the business firsthand, I think there is just so much potential.”
He noted that Managed by Q is indeed setting out to integrate with WeWork in a way that’s similar to the process Q just finished with Hivy.
“We set out to build the operating system for space, and one of the biggest things we missed is the space itself,” said Teran. “That’s actually the hardest part for most people. So now that becomes another ingredient we can deliver to our customers.”