Some Dissatisfied Wireless Customers Leave A Complaint, Others Do This… (Update)


We’ve all had our moments of rage when dealing with wireless providers. It’s a difficult relationship. We need our phones in a way that makes us far more dependent than any human should be on a large corporation, and because of this, carriers are able to take advantage of our desperation.

Now, I’m not saying that’s the case with this poor gentleman at a T-Mobile store in Manchester, England. But for whatever reason, he’s displaying more rage than I’ve ever seen out of a dissatisfied customer. Obviously, it doesn’t work out too well for him in the end as police officers (Bobbys?) whisk him away in cuffs after his short-lived performance.

The man spares nothing in his quest to tear apart the T-Mobile UK store. He rips displays off the wall, tears down posters, and uses a fire extinguisher to trash whatever’s left. It’s quite the temper tantrum, so if you’ve been feeling negatively toward your wireless carrier this is the video that will let you vicariously live out your desires.


Update: T-Mobile has sent us an official statement in response to the store thrashing:

The incident which occurred at the Manchester Market Street store was of course very upsetting for our staff. During the incident, all customers and staff were taken outside of the store as quickly as possible and the police were called immediately to handle the incident. The facts are as follows:

The incident occurred on Saturday 30 June around 4pm. The customer’s dispute was in relation to a refund that we were not able to give – as it was clearly outside of the stated terms and conditions. There were seven members of staff and a number of customers in store at the time – and we are very pleased to say that none were injured during the incident. We are currently assessing the damage, and will be re-opening the store as soon as possible

We will of course continue to work to ensure the safety – of both our staff and our customers – is of paramount importance at all times.

[via PhoneArena]