An irate reader writes: 100′s of Comcast Customer Account Executives were fired last year and will be fired this year due to their inability to meet increasingly difficult job requirements. If you call in to get your cable fixed or have a question regarding your bill, the phone rep must resolve your issue and try to sell a core product – internet, phone or digital cable (if you… → Read More
I so called it! Vonage is totally creaking. Today, Michael Snyder, CEO of Vonage, stepped down from his position so that he, ya know, won’t be part of a company that fails. Rumor has it that plenty of other jobs have been cut over at Vonage as well, which is probably true when your stock is a whopping $3.11 a share. Despite all the woes lately, Vonage still posted a decent Q1 earnings report… → Read More
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Disrupt Europe: Berlin Hackathon
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