Add this to your list of must have iPhone applications. Direct Line (iTunes link) is a service that helps you automatically navigate phone trees to get right to an operator (exactly what companies don’t want you to do).
Install the application, browse of search the included companies, and select the one you want. Direct Line then calls the number and preselects the appropriate choices to get you… → Read More
Bringo solves one of the most frustrating problems that we encounter daily: phone trees. Call a customer service phone number and end up in automated operator hell. I’ve memorized the keys you have to hit for United Airlines to get to an operator as fast as possible. With other companies I just keep saying “operator” while hitting # over and over again. Sometimes it works. With… → Read More