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  • PR Done Right: Facebook Engineer Apologizes On Reddit For Blocking Imgur Links

    Billy Gallagher

    Billy Gallagher is a contributor for TechCrunch. He is currently the co-student body president at Stanford University, where he is on track to graduate with a bachelor’s degree in economics in 2014. Billy was previously the president and editor in chief of The Stanford Daily. Disclosures: As a poor college student, I own no stock and have no financial interests... → Learn More

    Monday, July 16th, 2012
    Screen Shot 2012-07-16 at 10.35.23 PM

    Facebook software engineer Matt Jones has taken to Reddit to apologize to users for accidentally blocking popular image hosting site Imgur while working to catch malicious URLs. The image below was posted by Redditer “AmericanDerp” and was upvoted 2,469 times with 663 comments in the past five hours.

    While I have not been able to confirm with Facebook or Jones that he is indeed Reddit user “fisherrider,” Jones’ Twitter account is @fisherrider and he tweeted about the incident forty minutes ago.

    Comments on the Reddit thread initially ranged from “this is how facebook dies” to more illustrative takes on the issue. However, once Jones posted his apology, users praised him for “PR done right.”

    Fisher’s dog (the imgur link at the end of his post) righteously approves of the apology.


    Company: Facebook
    Website: facebook.com
    Launch Date: February 1, 2004
    IPO: NASDAQ:FB

    Facebook is the world’s largest social network, with over 1 billion monthly active users. Facebook was founded by Mark Zuckerberg in February 2004, initially as an exclusive network for Harvard students. It was a huge hit: in 2 weeks, half of the schools in the Boston area began demanding a Facebook network. Zuckerberg immediately recruited his friends Dustin Moskovitz, Chris Hughes, and Eduardo Saverin to help build Facebook, and within four months, Facebook added 30 more college networks. The original...

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    Product: Reddit
    Website: reddit.com
    Company Reddit

    While Reddit is often compared to Digg, the two sites have some key differences. Reddit has a simple interface and little advertising. Many users love this simplicity. Reddit rankings are based on an absolute vote (+1 for hot, -1 for cold), meaning a story can dance up and down Reddit’s top page instead of being buried out of existence by a few power users. To see what’s on top now, there’s also a “hot” list. This type of...

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    Company: Imgur
    Website: imgur.com
    Launch Date: February 2009

    Known as The Simple Image Sharer, Imgur provides a fast and easy service for sharing images with the Internet. The company offers free image hosting, paid Pro subscriptions, and a robust API. The site also features the Imgur Gallery, a real time collection of the most popular images being circulated on the Internet. Founder, Alan Schaaf, launched Imgur in February of 2009 when he was a Junior at Ohio University. The site immediately gained favor with users of social...

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