comScore: U.S. E-Commerce Spending Up 13 Percent In Q3 To $36.3 Billion

Wednesday, November 9th, 2011

Leena Rao currently works as a writer for TechCrunch. She recently finished graduate school at the Medill School of Journalism at Northwestern University, where she studied business journalism and videography. From 2004 to 2007, she helped lead Congresswoman Carloyn Maloney’s community outreach and relations efforts in New York City. She graduated from Columbia University in 2003, where she was... → Learn More

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E-commerce spending continues to rise as more consumers look to online retail channels to purchase goods. comScore just released its online retail numbers for the third quarter of 2011, and online retail spending in the U.S. reached $36.3 billion for the quarter, up 13 percent versus year ago.

This is the eighth consecutive quarter of year-over-year growth and fourth consecutive quarter of double-digit growth rates in e-commerce. In Q2 of this year, spending was up 14 percent from last year.

The top-performing online product categories were Digital Content & Subscriptions, Event Tickets, Jewelry & Watches, Consumer Electronics and Computer Software. Spending in each category grew at least 15 percent compared to a year ago.

comScore says the growth in overal spending in the quarter was due to an increase in the number of buyers, which is up 22 percent. According to the report, 74 percent of all Internet users mad at least one online purchase in the quarter. That’s up from 70 percent in Q2 of this year.

And 40 percent of e-commerce transactions included free shipping. Of course, this is down from a peak of 49 percent in Q4 2010 but free shipping offers tend to peak during the holiday season.

Despite the unrest in the financial markets, comScore still believes in the ‘continued health’ of the holiday shopping season. Especially as more consumers rely on online shopping deals, free shipping, comparison pricing products and more, online shopping may continue to be strong in Q4 of 2011.

Of course, we’ll start seeing signs of whether holiday spending has seen an uptick soon. Now that we’re weeks away from Thanksgiving, Black Friday and Cyber Monday, it will be interesting to see if the current state of the economy has any effect on spending this year.


Company: comScore
Website: comscore.com
IPO: March 4, 2007, SCOR

“comScore is a global Internet information provider to which leading companies turn for consumer behavior insight that drives successful marketing, sales and trading strategies. comScore’s experienced analysts work closely with clients to identify their business objectives and determine how they can best apply and benefit from comScore’s vast databases of consumer behavior. comScore maintains massive proprietary databases that provide a continuous, real-time measurement of the myriad ways in which the Internet is used and the wide variety of activities that...

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