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  • Clairmail Brings Fraud Management To Mobile Banking Technology

    Leena Rao

    Leena Rao is currently a Senior Editor for TechCrunch. She recently finished graduate school at the Medill School of Journalism at Northwestern University, where she studied business journalism and videography. From 2004 to 2007, she helped lead Congresswoman Carloyn Maloney’s community outreach and relations efforts in New York City. She graduated from Columbia University in 2003, where she was... → Learn More

    Thursday, February 17th, 2011

    ClairMail, a company that creates a mobile banking and payments platform, is rolling out a new product for financial institutions today—a mobile fraud management solution.

    ClairMail helps power mobile banking and payments for financial institutions (the company counts eight of the top 12 North American banks as customers). ClairMail processes millions of transactions per month for its customers across retail banks, credit unions and card service companies, allowing consumers to make payments and access banking information via SMS, the mobile web and client applications, across a variety of mobile devices.

    ClairMail’s Fraud Solution allows financial institutions to generate and deliver real-time alerts that allow customers to monitor account spending and identify fraudulent transactions more quickly. In addition, ClairMail will automatically identify suspect transactions and allow users to resolve the issue from their mobile phone.

    The alerts themselves (text and in-app) will enable banks and consumers to define and customize alerts based on suspicious activities or on thresholds the consumer sets. So you could set a fraud alert for anytime your card is used for purchases above $2,000, and if the alert is set off, the user can instantly respond confirming or denying the validity of the transaction.

    The company, which has raised nearly $35 million in funding, is growing fast in terms of both revenue and customer acquisition. With the rampant problem of identity theft and stolen credit cards, a mobile fraud prevention product makes a lot of sense, especially if it is centralized around mobile devices.

    Company: ClairMail
    Website: clairmail.com
    Launch Date: 2004
    Funding: $34.1M

    ClairMail is the leading provider of mobile solutions for banking, payment and card services. ClairMail provides a technology platform designed to help financial institutions realize the strategic potential of mobile banking, driving new levels of customer trust and loyalty, facilitating cross-sell opportunities and enabling near term, measurable cost savings. Financial institutions of all sizes now have an opportunity to reach 100% of their customer base and deliver personalized content through mobile applications, mobile web, text banking and unique, two-way...

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