Ifbyphone Raises $10 Million For Cloud-Based Call Management Platform

Leena Rao

Leena Rao is currently a Senior Editor for TechCrunch. She recently finished graduate school at the Medill School of Journalism at Northwestern University, where she studied business journalism and videography. From 2004 to 2007, she helped lead Congresswoman Carloyn Maloney’s community outreach and relations efforts in New York City. She graduated from Columbia University in 2003, where she was... → Learn More

Tuesday, December 28th, 2010

Phone management system Ifbyphone has raised $8 million in Series B funding from the company’s CEO Irv Shapiro, Apex Venture Partners, Origin Ventures, Spring Mill Ventures, i2A Fund and Second Century Ventures (the National Association of Realtors’ investment fund). This brings the Chicago-based company’s total funding to $16 million.

Ifbyphone’s Web-based management applications allow businesses to track, route, and automate phone calls to. Users can use the company’s software to manage call flow, set up virtual call centers, measure advertising, and to automate manual clerical tasks.

Earlier this year, Ifbyphone bought Cloudvox, a hosted service that allows developers to place, receive, and control phone calls from their own software (including Python, Ruby, PHP, Java, C#, and simple HTTP/JSON).

As part of the new investment, The National Association of Realtors will be collaborating with
Ifbyphone to develop voice solutions for its 1.1 million members.

UPDATE: The company has just announced that it has raised an additional $2 million in funding from River Cities Capital.

Ifbyphone Founder & CEO Irv Shapiro says: “Our latest investments are a testament to the belief that people not only buy from other people but that people are going to talk and listen forever. It is as simple as this, to grow your business, talk to your customers.”

Company: Ifbyphone
Website: ifbyphone.com
Launch Date: January 1, 2005
Funding: $19.1M

Ifbyphone is a voice based marketing automation platform that helps companies drive sales, reduce collection cycles, measure marketing effectiveness and improve customer experience. Ifbyphone provides a suite of software-as-a-service voice applications for ad tracking, call notifications, call forwarding, call automation and interactive voice response (IVR). These technologies help you manage, measure and automate voice communications. It’s easy to implement the entire platform of voice applications through the online portal. Companies of all sizes and across all industries use the Ifbyphone platform...

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