Google Places Updates Reviews Section, Yelp Is Back

Leena Rao

Leena Rao is currently a Senior Editor for TechCrunch. She recently finished graduate school at the Medill School of Journalism at Northwestern University, where she studied business journalism and videography. From 2004 to 2007, she helped lead Congresswoman Carloyn Maloney’s community outreach and relations efforts in New York City. She graduated from Columbia University in 2003, where she was... → Learn More

Friday, October 15th, 2010

Google just announced an update of the reviews section of Google Places, which essentially separates reviews from sites like Yelp, Zagat, Citygrid and others into separate category, called “Reviews From Around The Web.” Places used to just list outside reviews under a “Reviews” section. Now you can click on the Yelp review and be taken to the review on the Yelp page for the establishment. On Places, you’ll also see now see a section dubbed “Reviews from Google Users.”

The big news here is that Yelp reviews are back after a passive aggressive battle between Yelp and Google over whether Google could list Yelp’s reviews on Places pages. Yelp has been publicly frustrated by Google’s decision to pump up its Places service with Yelp’s content— without Yelp’s consent.

Yelp complained and Google started to remove the reviews from the “reviews” section but still featured Yelp reviews in the “more about this place section,” —- which is the last section of a Google Place page.

It seems that with Google has come to some sort of licensing agreement (not sure if it is a financial agreement) with Yelp, and other reviews sites to post these reviews on Places with a link back to the actual content. Another observation—the “reviews from around the web” section is listed above the “reviews from Google Users section.”

Of course, the relationship between Google and Yelp is questionable after the startup walked away from a $500 million+ offer from Google late last year.

Here’s the official comment from Yelp:

We are in a continuing dialogue with Google to try to work together to ensure consumers are able to find Yelp content easily and fairly. Those efforts are ongoing.

Company: Yelp
Website: yelp.com
Launch Date: July 1, 2004
IPO: February 3, 2012, NYSE:YELP

Yelp (NYSE: YELP) connects people with great local businesses. Yelp was founded in San Francisco in July 2004. Since then, Yelp communities have taken root in major metros across the US, Canada, UK, Ireland, France, Germany, Austria, The Netherlands, Spain, Italy, Switzerland, Belgium, Australia, Sweden, Denmark, Norway, Finland, Singapore, Poland and Turkey. Yelp had a monthly average of 86 million unique visitors in Q4 2012*. By the end of Q4 2012, Yelpers had written more than 36 million rich,...

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