Apparently you can get satisfaction, if you’re the owner of an iPad that is. A report recently released by the American Customer Satisfaction Index shows that consumer satisfaction with personal computers is at an all time high, having grown 4% this year and now registering a 78 on the ASCI 100-point scale.
Leading the pack for the seventh year in row, beloved fanboy brand Apple gains 2% to hit 86 points, its highest score ever and a full 9 points ahead of its competitors Dell, Acer and HP which all scored 77s.
The secret of Apple’s success? CNBC delves deeper and reports that all this fuss is about the iPad.
“The iPad, even at this early stage, pulled up Apple’s overall numbers – which makes it the highest-scoring product Apple has, and therefore the highest-scoring product ACSI has ever tracked.”
Hmm … Fair enough. After all, I’ve never seen anyone get excited about a HP Color LaserJet printer in quite the same way (See: image above).
Photo: Josh Liba
Started by Steve Jobs, Steve Wozniak, and Ronald Wayne, Apple has expanded from computers to consumer electronics over the last 30 years, officially changing their name from Apple Computer, Inc. to Apple, Inc. in January 2007. Among the key offerings from Apple’s product line are: Pro line laptops (MacBook Pro) and desktops (Mac Pro), consumer line laptops (MacBook Air) and desktops (iMac), servers (Xserve), Apple TV, the Mac OS X and Mac OS X Server operating systems, the iPod, the...
The Apple iPad, formerly referred to as the Apple Tablet, is a touch-pad tablet computer announced in January 2010, and released in April 2010. It has internet capabilities running on either WiFi or 3G, and offers an optional dock with a full size mechanical keyboard. The iPad is a line of tablet computers designed, developed and marketed by Apple Inc. primarily as a platform for audio-visual media including books, periodicals, movies, music, games, and web content. Its size and...