Analysis

Sprint kills the HTC EVO update in light of bricked handsets

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Almost immediately after Sprint started rolling out this morning’s over-the-air update for the HTC EVO 4G, we started getting tips claiming that the patch had totally wrecked their handset.

Some of the folks complaining had modified their handsets through unofficial means; others were running it just as it came from the factory. Whatever was triggering it, one thing was sure: these handsets were now straight up broken.

Pulling the safety cord before too many handsets get bricked, Sprint and HTC have just terminated the distribution of the OTA update. Read Sprint’s comment after the jump.

Sprint’s comment:

While the vast majority of consumers successfully downloaded and installed the most recent HTC EVO 4G software update, we have received a handful of reports from customers having some issues with the update. In light of this, HTC and Sprint have decided to temporarily halt distribution of this software release until we can investigate further. We expect to be able to resume software updates shortly.

We’ve got no idea how widescale this issue is, but it seems pretty severe; we counted a few dozen complaints when we searched for verification early this morning, and that wasn’t too long after the update first went out. Given that these bricked handsets seem to be mostly irreparable, we can only hope Sprint’s got an emergency stockpile of replacement EVOs (and bill credit) for those who got tagged.

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