Zappos CEO Tony Hsieh Reassures The Troops, Announces, Hints At New Secret Project

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J. Michael Arrington (born March 13, 1970 in Huntington Beach, California) is a serial entrepreneur and the founder of TechCrunch, a blog covering startups and technology news. Arrington attended Claremont McKenna College (BA Economics, 1992) and Stanford Law School (JD, 1995) and practiced as a corporate and securities lawyer at two law firms: O’Melveny & Myers and Wilson Sonsini Goodrich... → Learn More

Friday, April 9th, 2010

Zappos CEO Tony Hsieh sent an email to all Zappos employees today after the announcement of Alfred Lin’s resignation. He reassures everyone that he and Fred Mossler, the no. 3 executive, would not be leaving the company. And he also hints at a new project they’re working on:

PS: Fred and I are also working on a secret long-term project together which, if everything works out, will be really really cool and amazing for Zappos. We’re still in the exploratory stages right now but we’re getting more excited about it as each day passes.

The full email is below. Also check out the interview Sarah Lacy did with Hsieh at our conference last year.

—–Original Message—–
From: Tony Hsieh
Sent: Thursday, March 25, 2010 11:06 AM
To: All Zappos Employees
Cc: Fred Mossler
Subject: Life Changing Moments (fwd)

While we’ll be sad to see Alfred go, I want to lay to rest some rumors that I’ve been hearing through the grapevine about the possibility of Fred and/or me leaving Zappos.

As Fred likes to say, we’re just scratching the surface as to what Zappos can become, and the next several years are going to be very exciting as continue to grow Zappos, 6pm, our clothing business, and our other product lines. My book is set to launch June 7 and we’ve got some pretty cool stuff planned to take our culture to the next level, which I’ll be talking more about in future emails. Our business is growing at about 40% year over year, and our TV campaign is just getting started.

We’ve got more momentum than we’ve ever had in the history of the company. It’s a super exciting time, and Fred and I wouldn’t miss it for the world!

PS: Fred and I are also working on a secret long-term project together which, if everything works out, will be really really cool and amazing for Zappos. We’re still in the exploratory stages right now but we’re getting more excited about it as each day passes.

Person: Tony Hsieh

Tony originally got involved with Zappos as an advisor and investor in 1999, about 2 months after the company was founded. Over time, Tony ended up spending more and more time with the company because it was both the most fun and the most promising out of all the companies that he was involved with. He eventually joined Zappos full time in 2000. Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to $840M in...

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Company: Zappos
Website: zappos.com
Launch Date: January 1, 1999
Funding: $62.8M

Zappos is an online retailer specializing in shoes. In addition to shoes they sell handbags, clothing, eyewear, watches and accessories. The company is currently based in Henderson, NV, with a warehouse in Shepherdsville, KY. In addition, Zappos has a small number of brick-and-mortar outlet stores. The name Zappos is derived from the Spanish word zapatos, meaning shoes.

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