IdeaScale Powers 23 Crowdsourcing Sites For The U.S. Government

Leena Rao

Leena Rao is currently a Senior Editor for TechCrunch. She recently finished graduate school at the Medill School of Journalism at Northwestern University, where she studied business journalism and videography. From 2004 to 2007, she helped lead Congresswoman Carloyn Maloney’s community outreach and relations efforts in New York City. She graduated from Columbia University in 2003, where she was... → Learn More

Sunday, February 7th, 2010


Yesterday, California’s Chief Technology Officer, P.K. Agarwal, wrote that the government is using a crowdsourcing tool, IdeaScale, to get a consensus on the ideas to spur IT innovation around the California’s IT systems. IdeaScale, which is a crowdsourcing tool produced by startup Survey Analytics, is gaining serious traction as a crowdsourcing tool for government agencies. Currently, 23 agencies in the U.S. Federal Government are using IdeaScale to power crowdsourcing initiatives.

IdeaScale’s technology allows citizens to submit ideas to a site and then vote on their favorite ideas via a Digg-like voting system. The ideas that have the most favorable votes bubble to the top. Agencies can also participate in the discussion by commenting on ideas and posting updates, effectively creating a community around this ideation.

For example, the U.S. Department of State is using IdeaScale to crowdsource ideas and suggestions on policy. The Obama administration also used IdeaScale to solicit ideas from government agencies on its Open Government initiative last year. Of course, IdeaScale’s tool can be used for non-government initiatives as well. According to its website, the platform has been used by Microsoft, RedHat, Navteq and others.

President Obama’s government has been a fan of crowdsourcing, and has used similar tool Google Moderator to power citizen participation on Change.gov, and Town Hall meetings.

Company: Survey Analytics
Launch Date: January 1, 2003

Survey Analytics offers user-friendly, robust and affordable online tools that help businesses and organizations communicate with customers and prospects to gain key insights and drive sales.

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