Microsoft Gives Final Answer On Plurk Disaster: It Wasn't Us
Michael Arrington
Dec 15, 2009

About 24 hours ago news broke that Microsoft China appeared to rip off both the look and feel as well as much of the code of a microblogging service called Plurk. Last night they issued a statement saying they took the Juku site down, and suggested an outside contractor was to blame.

Today they issued a final statement on the matter. This boils down to “it wasn’t us, it was our vendor.” But they do take responsibility, and apologize to Plurk. The apology is nice but largely unnecessary. As we said yesterday, this is the best thing to ever happen to the startup.

Microsoft’s statement:

On Monday, December 14, questions arose over a beta application called Juku developed by a Chinese vendor for our MSN China joint venture. We immediately worked with our MSN China joint venture to investigate the situation.

The vendor has now acknowledged that a portion of the code they provided was indeed copied. This was in clear violation of the vendor’s contract with the MSN China joint venture, and equally inconsistent with Microsoft’s policies respecting intellectual property.

When we hire an outside company to do development work, our practice is to include strong language in our contract that clearly states the company must provide work that does not infringe the intellectual property rights of others. We are a company that respects intellectual property and it was never our intent to have a site that was not respectful of the work that others in the industry have done.

We will be suspending access to the Juku beta indefinitely.

We are obviously very disappointed, but we assume responsibility for this situation. We apologize to Plurk and we will be reaching out to them directly to explain what happened and the steps we have taken to resolve the situation.

In the wake of this incident, Microsoft and our MSN China joint venture will be taking a look at our practices around applications code provided by third-party vendors.

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  • http://bit.ly/quirkyinc Ian Patrick Co

    May we know the name of the Chinese vendor?

  • http://www.facebook.com/people/Lance_Osborne/12933132 Lance Osborne

    Classy move, Redmond. Very well worded.

  • http://plzkthxbai.com Jason Wagner

    I agree.. Good way to handle the situation.

  • http://www.tonangi.com Vinod Tonangi

    Why would Microsoft pay an outside contractor to do this when they have thousands of programmers of their own? I understand it’s in Chinese, but they make versions of their OS in Chinese as well – I doubt those are done by contractors…

    Does anyone else find this as fishy as I do?

  • http://www.meetingwave.com JB

    Did the vendor still code or just copy the look, feel & features?

    Hats off to Microsoft for reacting so quickly. Could happen to anyone when dealing with a vendor.

  • http://www.netstorming.com.ar Leandro

    It’s not the first time Microsoft has problem with its third party software. Some time ago it was a violation to the GPL with their pendrive installer…

  • http://www.docverse.com Himanshu

    It doesn’t have anything to do with the language. The reality is lot of teams across MS hire contractors and it is not surprising some are hired for pieces which ship to customers.

  • http://conradmiguel.com Mikko

    They stole the code. More info here: http://blog.plurk.com/2009/12/14/microsoft-rips-plurk/

  • Bart

    Excellent response. I expected nothing less.

  • http://meneame.net/story/microsoft-reconoce-copia-plurk-chino-cierra-juku-indefinidamente Microsoft reconoce la copia del Plurk chino y cierra JUKU indefinidamente

    [...] Microsoft reconoce la copia del Plurk chino y cierra JUKU indefinidamente [...]

  • Finbarr Taylor

    Pleasantly surprised by the MS response. Well done.

  • http://www.thepadrino.com/ The Padrino Dot Com

    This is crazy they don’t give a shiz about anyone or anything

    We are a company that respects intellectual property and it was never our intent to have a site that was not respectful of the work that others in the industry have done.

  • http://erictric.com/online/microsoft-issues-final-statement-and-apology-regarding-the-plurk-fiasco Microsoft Issues Final Statement And Apology Regarding The Plurk Fiasco

    [...] [ TechCrunch ] [...]

  • GuyWithDogs

    If you mean Microsoft, then I take it you’ve never worked _with_ them. Unless you meant Chinese software contractor? Then that is a different issue.

  • Louis-Eric

    Instead of ripping off a Canadian company and paying for that contractor, they could have licensed the excellent code from Identi.ca — also a Canadian company — and probably saved money to boot.

  • Michael Riddler

    Muzzletuff – why shouldn’t Microsoft be allowed to steal the code? Think about it PlurkSoft with Bing would be awesome!

    I think Microsoft was in the right with stealing Plurks code…I mean Plurk is so small. The problem is media sites like Techcrunch which let the cat out of the hat.

    +1 for Microsoft for stealing. Now if they just steal the iPhone design for iZune (phone) that would be awesome. A black eye to Apple.

  • Michael Riddler

    Oh and maybe this could have been avoided if Microsoft wouldn’t have outsourced all their US Software Developers. Now they have to work with Outsource developers who use the same code for anything from microblogging sites to speciality designed toilet paper.

    All they have to put is Made in China/India and they are safe to steal and sell to the good folks at Microsoft.

  • znice

    This is why you should always obfuscate your JScript

  • znice

    actually, on second thought, I retract that. If Plurk had obfuscated their JavaScript, Microsoft’s contractors still could well have used it and they probably would have given the variables unique names, in which case they probably wouldn’t have been outed. So maybe you shouldn’t obfuscate your Jscript…

  • http://www.mytestbox.com Mircea

    Aren’t the Chinese champions of copying things? Autos, video sites, etc,etc?
    So, what’s the surprise?

  • waynelai

    As a Chinese, I felt terribly sad about this news. But this event is not suprising to me and I guarantee it will happen again. The root problem is most of my countrymen believe that to catch up the developed countries in fastest way, you have to copy it and then improve on it and then innovate. These three steps of catching up and outpacing are practiced by almost everyone I know.

  • evano oruvan

    No, every big corportation does this. They hire outside contractors to do the work

  • anti-copier

    Yeah. Chinese (regardless of nationality) people are like that.

  • david semeria

    Wouldn’t it be cool if Plurk could have continued to see revenues from it’s ripped-off code. When you invert the relationship with plagiarism, that’s what happens.

    I like this story, it makes me feel good about the stuff I’m working on.

  • http://www.techfruit.com Tim

    Hats off in how they handled this – explained what happened, took responsibility and apologised. Other companies please take note.

  • Matt

    Why isn’t Plurk dead yet? With it’s Karma System it’s probably the worst microblogging service I know of. I mean they make it like it’s a god damn competition. Just DIE ALREADY.

  • http://www.tonangi.com Vinod Tonangi

    If Plurk was smart, they should have shut up about it, and waited until Microsoft was too into this and had a lot of users and then brought up the claim. Then they would have probably been bought from Microsoft…

    I know that would be evil to do – but hey, it’s not like MS is an Angel or anything.

  • James

    Hellooo — its China!!

    China is not only is the largest consumer of pirated MS software, it actually exports pirated MS software to other countries!

    MS is screwing up by applying Western professional ethics in China. MS China should be able to blatantly copy whatever they want. While in Rome…

    James

  • http://youfan.wordpress.com Youfan

    I KNOW THAT MICROSOFT® WOULD ANSWER LIKE THAT FROM THE BEGINNING OF THIS ISSUE~… :D

    Anyway~ Agree with Vinod~… If Plurk waits for enough time until MS Juku has lots of users~ And then they sue Microsoft~ Probably Microsoft would buy Plurk or Plurk would get lots of money from Microsoft®~ Evil though~ But~ Hey~ It’s Microsoft®~… :P

  • http://trotternet.com Scott Trotter

    Don’t forget that Microsoft laid off 5000 people this year. Less headcount = more contractors.

  • yab

    Well, why do you think this happened? If TC hadn’t found out… and how many other products do you think it applies to?

  • http://JiggaKingdom Jigga man

    Can u email the code? I work or the big G. Well done Michael, you is the best dawg

  • Sunny

    hats off to MS! The way they handled this thing… Companies like Google should try at least learn from MS.

  • http://www.shanzai.com Tai-Pan

    Everyone is focusing on the vendor who stole the code… fair enough… but what about the idiots at Microsoft who let it go live?

    A quick glance at the service should have immediately rang some bells, and if the PM in charge of this project didn’t know about Plurk he should be fired for having absolutely no knowledge of the competitive landscape they want Juku to play in.

    On the other hand Plurk while extremely popular in Taiwan is blocked in China so it could be an excuse that a local Microsoft China PM wasn’t aware of the service (although highly doubtful)…

    So perhaps its a situation where the left hand doesn’t know what the right hand is doing, especially when the right hand is behind the great firewall of China.

    Tai-Pan
    http://www.shanzai.com

  • neelzs

    whts up with ~

  • http://724g.com Kevin

    feel as twitter

  • asdfg

    What? When have Google ever directly stolen code from others?

  • http://www.LoveTheCool.net Michelle

    Do people still use Plurk? How did it last so much longer than Pownce, which I kind of think as the same thing. Except Plurk is way more annoying with the horizontal scrolling and side ‘o pig logo. I think I still have an account.

    They’re one of those sites I could lose sleep over wondering how they make money, so I try not to think about them at all.

  • http://www.LoveTheCool.net Michelle

    Is code ever written in Chinese? That’s a wicked concept.

  • http://jcheng.wordpress.com Joe Cheng

    When I was at MS, there were plenty of small projects that were initiated by the “business” (marketing, product planning, biz dev) folks that were completely farmed out to agencies; these projects never even pass through the engineering side of the house. Usually with predictably crappy results, i.e. Juku even before it turned out to be an act of IP theft.

    So, no–nothing fishy about it. Just lame.

  • Steve B

    If I were Steve B, here is what I would do, in addition to the apology to the world:

    Fire MS China GM, because this guy obviously didn’t pay attention to any internal details.
    Fire the VP who is in charge of this product. This guy should be directly responsible for it.

    Only after fire the above two, MSN China can be back to the right track. (don’t ask me why pls).

    Fire the PM who directly handles this project with Vendor. It means this PM is too junior to do his job.

    After hold all these guys accountable, terminate the relationship with the vendor, and review all vendor relationship.

    This will show the world that its apology is sincere and serious enough.

  • yeah

    lol. i like how you’re plugging your own company. love identica.

  • yeah

    i think it’s already been stated before that microsoft is kinda lame sometimes…or evil, or bad or whatever people want to say about them.

  • http://www.gigle.net/microsoft-cierra-juku-y-reconoce-haber-utilizado-en-su-programacion-el-80-del-codigo-de-plurk/ Microsoft cierra Juku y reconoce haber utilizado en su programación el 80% del código de Plurk | Gigle.net

    [...] ha cerrado automaticamente su nuevo servicio Juku, y al igual que sucedió con WUDT, y ha vuelto a pedir disculpas echando balones fuera y señalando como culpables de este asunto de plagio, a desarrolladores [...]

  • http://techcrunchies.com Anand Srinivasan

    Ok. the vendor copied things, but wasn’t the requirements provided by MS? Why would the vendor come up with a ‘look and feel’ unless Microsoft asked for it?

  • Steve B

    This means MS PM sit back and did nothing. what’s relaxed job!

  • http://www.techcrunch.com/2009/12/17/plurk-microsoft-china/ Plurk Still Considers Suing Microsoft Over Copy-Paste Debacle In China

    [...] startup Plurk took note of Microsoft’s apology, in which the software company took responsibility over the blatant rip-off of the startup’s [...]

  • http://www.ethelthefrog.com/?p=2747 . . . and then the fight started. | Ethel The Frog

    [...] Microsoft Gives Final Answer On Plurk Disaster: It Wasn't Us [...]

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