Google’s Custom Search product, a customizable search engine for sites, has been down for at least some users for more than twelve hours. The popular service lets websites tailor Google search results and customize the results screen for their own look and feel.
Google’s own example sites seem to work fine, but, but some sites in the forum are pointing to their sites, which clearly aren’t working. A search simply refreshes the original page, with no results.
Even paying customers are down. SmugMug’s Custom Search site, for example, isn’t working either.
Google hasn’t yet returned an email request for comment.
Update: A Google spokesperson says “A small number of our users had difficulty accessing their Custom Search Engines today. We have now resolved the issue. We know how important the CSE platform is to our users, so we take issues like this very seriously, and we apologize for the inconvenience. We encourage anyone having technical difficulty to visit the Custom Search Help Center.”