Aberdeen Group, a Harte-Hanks company, is conducting a survey of field service organizations and how they address work-order management, scheduling, service call management and other critical service elements. Aberdeen will provide a complimentary copy of the full report, which it charges $399 for otherwise, to respondents to the survey.

The study’s goal is to:

• Benchmark your service performance against peers.
• Compare your use of mobile service best practices against best-in-class organizations.
• Help Aberdeen identify leading trends in mobile field service across industries.

  Aberdeen Field Survey
  Aberdeen Group