Earlier today we mentioned something about Xbox 360′s seemingly having a higher failure rate than all the other consoles out there. Lo and behold, Microsoft Corp. answered back by expanding the global Xbox 360 warranty coverage to 3 years from date of purchase for a general hardware failure. This is apparently indicated by three flashing red lights. The company is also retroactively reimbursing people for repair expenses, which is pretty cool.
What scares me, though, is one particular sentence they used in their announcement:
Having identified a number of factors which can cause general hardware failures indicated by three red flashing lights on the console, Microsoft has made improvements to the console and is enhancing its Xbox 360 warranty policy for existing and new customers.
“A number of factors?” I mean, I know stuff goes wrong — it is after all a computer — but it seems like they should have cut that “number” down to a “few” by now, no?