customer surveys

I’m so over customer experience surveys

I’m sick and tired of being surveyed after every interaction with anyone these days, whether it’s my dentist, an airline or Home Depot. A few weeks ago, I bought a spray nozzle for $5. I got an em

Microsoft introduces Customer Voice, a real-time customer feedback tool

At Microsoft Inspire today, the company made several Dynamics 365 announcements, including Dynamics 365 Customer Voice, a real-time customer feedback tool that could compete with Qualtrics, the compan

Delighted Makes It Easy For Startups And Other Businesses To Collect Customer Feedback

Delighted, a startup that aims to help businesses collect and analyze customer feedback, is ready to move its product out of private beta testing and make it available to any customer. In addition,