consumer rights

Apple defends parts pairing as Oregon mulls right-to-repair bill

Oregon may soon become the latest state to pass right-to-repair legislation. Last month, Google lent its support in an open letter, calling Senate Bill 1596 “a compelling model for other states to f

Google misled consumers over location data settings, Australia court finds

Google’s historical collection of location data has got it into hot water in Australia where a case brought by the country’s Competition and Consumer Commission (ACCC) has led to a federal

Apple on the hook for €10M in Italy, accused of misleading users about iPhone water resistance

Apple’s marketing of iPhones as “water resistant” without clarifying the limits of the feature and also having a warranty that excludes cover for damage by liquids has got the compan

This subscription social network is happy to be an Albatross in a pandemic

In discussions of ethically dubious social networks, Facebook is the usual reference choice. But spare a thought for subscribers of InterNations, a Munich-based social networking community for expats,

Facebook and eBay pledge to do more to tackle trade in fake reviews after pressure from UK regulator

Facebook and eBay have made commitments to do more to stop fake reviews being sold on their platforms after coming under pressure from a UK markets regulator — even as fresh examples of the prob

Amazon Dash buttons judged to breach consumer rules in Germany

Amazon’s Dash buttons have been found to breach consumer e-commerce rules in Germany. The push-to-order gizmos were debuted by Amazon in 2015 in an attempt by the e-commerce giant to shave fric

Facebook warned to amend ToS to fix EU consumer rights issues by year’s end

Facebook has been singled out for censure by the European Commission’s head of consumer affairs who has warned she’s running out of patience and said the company needs to make additional c

Apple slapped with $6.6M fine in Australia over bricked devices

Apple has been fined AUS$9M (~$6.6M) by a court in Australia following a legal challenge by a consumer rights group related to the company’s response after iOS updates bricked devices that had b

Here are the experts who will help shape Europe’s AI policy

The European Commission has announced the names of 52 experts from across industry, business and civil society who it has appointed to a new High Level Group on AI which will feed its strategy and po

Social media firms given a month to fix consumer rights issues in Europe

Facebook, Twitter and Google are under more pressure in Europe to comply with regional rules. The latest issue they find themselves on the hook for relates to complaints pertaining to a variety of con

Fitbit, Jawbone, Garmin and Mio fitness bands criticized for privacy failings

Several of the most popular fitness wearable makers have been criticized for having obscure and asymmetrical terms and conditions that impinge on Europeans' consumer and privacy rights.