Frequently Asked Questions
Do you offer discounted rates for groups or teams?
Yes, we offer special rates for groups of 5 or more. If you have a group of 5, 10, or 25, you can take advantage of our self-service Group Membership feature here. The feature will allow one user to make the payment via credit card, and then he or she can assign seats to the remaining users in the group.
If you have more than 25 users, please contact email@example.com to request a quote.
If you prefer to handle payments over an invoice, please contact firstname.lastname@example.org for more information.
For any other questions about group bundles, please contact our customer support team (email@example.com).
Do you offer discounts for non-profits, military, or government employees?
Yes – we offer discounts for non-profits, military, and government employees. If interested in the discount, please email our customer support team at firstname.lastname@example.org. Be sure to include proof that you are part of the government, military, or non-profit organization. The discounted price is $50/year (plus tax).
Do you offer student discounts?
Yes – we offer student discounts, but you’ll need to provide evidence that you are a student. Please email email@example.com from your .edu email address to validate that you are a student, and our customer support team can provide a discount code. Students can get a full year of Extra Crunch for $50. Disclaimer: We are not Crunch Fitness. This is not a gym membership
Is it possible to gift a subscription to a family member or colleague?
Yes – it is possible. You can find our gifting feature here.
What can I expect from my trial period?
During your monthly trial, you will gain access to our archive of thousands Extra Crunch articles. We also produce over 100 new articles for members per month. The articles include investor surveys, private market analysis, interviews on fundraising and growth, and tips on building your team.
Members can also gain insight from VCs, founders, and leaders in tech through our live video series, Extra Crunch Live.
Beyond articles and Extra Crunch Live, trial members get an experience on TechCrunch.com that’s free of banner ads and video pre-rolls. We’ll add you to our members-only newsletter, and you be able to use tools on the site like Rapid Read mode and List Builder.
If you have questions about your trial benefits, please send an email to firstname.lastname@example.org.
How do I get my 20% off event discount?
Annual or 2-year members enjoy a 20% off discount towards TechCrunch event tickets, along with access to member-only experiences at select events. Click here for a complete list of event tickets eligible for discount.
As an annual or 2-year subscriber, contact email@example.com to request your event ticket discount code. Our team usually responds with the code within 24 hours. Some exclusions apply. Monthly members are not eligible for ticket discounts.
What countries or regions is a subscription available in?
Currently we have payments support in the US, Canada, Brazil, Mexico, Argentina, Australia, Israel, UK, and select countries in Europe. You can see a full list of countries and territories here. If you are interested in having Extra Crunch in your area, you can submit a request here.
How do I upgrade my monthly plan to an annual plan?
Upgrading to an annual plan is a great way to save money in the long run. Go to Account, and you will see an “upgrade” button. Click the button. The upgrade button is currently only available for monthly users to upgrade to an annual plan. You can also reach out to our customer support team to perform an upgrade (firstname.lastname@example.org)
What topics or categories of coverage are included in Extra Crunch?
Membership includes deep-dive interviews with founders and investors, investor surveys, public and private market analysis, and how-tos and interviews on fundraising, growth, monetization, and other work topics.
When do I get my AWS credits?
Typically the process takes 2-4 weeks. Both AWS and TechCrunch need to review the submissions to ensure a user is qualified.
What are the Partner Perks that are unlocked for annual and 2-year members?
Annual and 2-year Extra Crunch members get access to a series of Partner Perks. This includes 20% off all TechCrunch events, and opportunities to get credits and discounted services from AWS, Brex, Zendesk, and more. To see a full list of Partner Perks, please go here.
What is your cancellation and refund policy?
You may cancel your membership anytime by sending an email to email@example.com or log in to TechCrunch.com and visit Account to turn off automatic renewal. Charges are non-refundable and you will have subscription access until the end of the current subscription period.
If you cancel during a trial period, you will not be charged at the end of your trial period. If you cancel after a trial period or during a regular billing cycle, your membership will be discontinued at the end of your billing cycle. If you accidentally cancel, you can always head back to Account to reinstate your membership.