Ron Miller

Customer experience and digital transformation are two terms we’ve been hearing about for years, but have often remained nebulous in many organizations — something to aspire to perhaps, but no

In August, Harness made its first acquisition when it bought open-source continuous integration startup Drone.io. The company didn’t waste any time building on that purchase, announcing a new en

As companies manufacture goods, human inspectors review them for defects. Think of a scratch on smartphone glass or a weakness in raw steel that could have an impact downstream when it gets turned int

The pandemic has put stress on companies dealing with a workforce that is mostly — and sometimes suddenly — working from home. That has led to rising needs for security and governance tool

As companies have moved to work from home this year, working on the internet has become the norm, and it turns out that Chrome OS was an operating system built for cloud-based applications. But most e

Index founders, Xavier Pladevall and Eduardo Portet, have been friends since they were small children in the Dominican Republic. Both came to college in the U.S., and last year the two decided to laun

Today Juniper Networks announced it was acquiring smart wide area networking startup 128 Technology for $450 million. This marks the second AI-fueled networking company Juniper has acquired in the las

Four years ago, Ping Identity was at a crossroads. A venerable player in the single sign-on market, its product was not a market leader, and after 14 years and $128 million in venture capital, it need

A few years ago, Whisper president and co-founder Andrew Song was talking to his grandfather about his hearing aids. Even though he spent thousands of dollars on a medical device designed to improve h

If you ever doubted the hunger brands have for more and better information about consumers, you only need to look at Twilio buying customer data startup Segment this week for $3.2 billion. Google sees

Atlassian has been offering collaboration tools, often favored by developers and IT for some time with such stalwarts as Jira for help desk tickets, Confluence to organize your work and BitBucket to o

Celonis began as a company to help customers understand how work flowed through their company by building a process map. This was valuable in itself, but the next logical step was to not only analyze

When Jen Grant joined Turbo Systems, the no-code mobile application platform, as CEO in March, she came on board just as COVID was shutting down businesses. But she went straight to work, and over the

Vivun’s co-founder and CEO, Matt Darrow used to run pre-sales at Zuora and he saw that pre-sales team members had a lot of insight into customers. He believed if he could capture that insight, i

DroneDeploy, a cloud software company that uses drone footage to help industries like agriculture, oil and gas and construction get a bird’s-eye view of a site to build a 3D picture, announced a

It is no secret that Black founders face an uphill battle in Silicon Valley, with just a sliver of the investment pie being devoted to people of color. BLCK VC, along with partners Operator Collective

As companies continue to shift more quickly to the cloud, pushed by the pandemic, startups like Armory that work in the cloud-native space are seeing an uptick in interest. Armory is a company built t

The pandemic has forced businesses to change the way they interact with customers. Whether it’s how they deliver goods and services, or how they communicate, there is one common denominator, and

Sources have told TechCrunch that Twilio intends to acquire customer data startup Segment for between $3 and $4 billion. Forbes broke the story on Friday night, reporting a price tag of $3.2 billion.

Picture yourself in the role of CIO at Roblox in 2017. At that point, the gaming platform and publishing system that launched in 2005 was growing fast, but its underlying technology was aging, consist