Instacart is coming after users who tricked shoppers out of tips

In the height of the pandemic, grocery delivery behemoth Instacart dealt with “tip-baiting” or a gross tactic in which customers baited shoppers with a big tip, and then reduced said tip to zero after they received groceries. Instacart then alleged that less than 0.5% of orders have tips removed post-delivery, but then introduced a series … Continue reading Instacart is coming after users who tricked shoppers out of tips