Facebook’s Kustomer buy could face EU probe after merger referral

The European Union may investigate Facebook’s $1 billion acquisition of customer service platform Kustomer after concerns were referred to it under EU merger rules. A spokeswoman for the Commission confirmed it received a request to refer the proposed acquisition from Austria under Article 22 of the EU’s Merger Regulation — a mechanism which allows Member … Continue reading Facebook’s Kustomer buy could face EU probe after merger referral