(How to fix) 5 common UX mistakes in online banking
Customer support is a huge part of a user’s experience, and one that every bank likes to say they’re great at. But there is a lot we can learn from the mistakes that U.K. banks have made. Based on his latest research report into the user experience of a dozen leading British banks — including … Continue reading (How to fix) 5 common UX mistakes in online banking
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