PolyAI, a London startup founded by experts in the field of “conversational AI” — including CEO Nikola Mrkšić, who was previously the first engineer at Apple-acquired VocalIQ — has raised $12 million in Series A funding to deploy its tech in customer support contact centres. The round was led by Point72 Ventures, with participation from … Continue reading PolyAI scores $12M Series A to put its ‘conversational AI agents’ in contact centres