The service was launched in 2013 to help book quality restaurants, including those that are Michelin-starred and others that have months-long waitlists for reservations. It currently works with 800 restaurants and is available in Japanese, English and Chinese; its closest competitors include OpenTable and local operator TableAll.
American Express said Pocket Concierge will continue as a wholly owned subsidiary. It plans to integrate the business with its card membership services.
Pocket Menu, the parent company, raised a $600,000 seed round, which included 500 Startups and others, before going on to raise an undisclosed Series A and other investments. Founder Kei Tokado is a former chef; he was joined by co-founder and CFO Tatsuro Koyama in 2015.
“When we were just getting started, we talked about the opportunity for cross-border M&A in Japan. For foreign companies, acquiring locally is a viable way to unlock value in this country. A lot of people rightfully doubted that possibility, as it is so uncommon. Pocket Concierge not only proved that it is possible, but they also found a home at one of the world’s most well-respected companies,” Riney — the 500 Startups lead — wrote.