Sonos Urges Users To Install A Security Update To Protect Their Private Data

Sonos this morning sent out an email to users advising them to immediately update their wireless music system software with a security “enhancement” in order to plug a hole that “in rare cases” could have been exploited by malicious people to gain access to sensitive, personal customer data.

In the message, which was also posted on its forum, Sonos says it is not aware of any breaches so far:

This update fixes a bug that, in rare cases, could allow someone to access the usernames and passwords of services used on your Sonos. Currently, we are not aware of any customer data being compromised. If you have any evidence that your account credentials were inappropriately accessed please contact Sonos customer service at

In addition to updating your Sonos with this security enhancement, it’s always good practice to use strong and different passwords for your online accounts.

To update, go to ‘System Settings’ on any Sonos Controller and select ‘Online Updates’.