Right on cue, Asus started rolling out Ice Cream Sandwich to Transformer Prime tablets last week. The update not only brought Android 4.0 to the tablet, but also a fix for the lackluster GPS performance. But apparently the GPS is borked for some. Users are still experiencing poor performance and worse yet, some are even stating that the GPS no longer works in ICS when it did prior to the update.
The update reportedly enabled the tablet to obtain satellite information via Wi-Fi, which, in theory, should allow the GPS radio to lock-on quicker. But remember, as Asus previously stated, the Transformer “is not a professional GPS device.” So, you know, that means users shouldn’t expect certain functions to work as advertised.
The common theory prior to the update stated that the Prime’s metal back plate was interfering with the GPS radio. That could still be the case but it seems less likely now that satellite information is provided by a data connection.
Issues often arise after a product launch. Asus is not unique in this situation. However, the company is seemingly sweeping problems under the rug rather than directly addressing them. The company already removed all mentions of a GPS radio from the Prime’s product page (Amazon hasn’t though). Simply issuing a statement that the Prime is not a “professional GPS device” does not cover it. It speaks to the company’s inexperienced in the consumer electronic realm.
As many users point out on XDA, the Prime is still a fine tablet minus the GPS ability. Some users state the GPS works fine. But it’s completely broken for others. Consumers have a responsibility to hold manufacturers and companies responsible for their errors and mistakes. Only ignorant fanboys grin and bear it. The rest try to get issues resolved.