Virgin-America

  • A Picture Is Worth A Thousand Points: Topguest Hooks Up With Instagram

    Everyone loves loyalty points. But it’s often a pain to get them because different companies all have their own programs that require you to remember numbers. Topguest’s goal is to unify that experience by letting you earn points simply by checking-in on social networks like Foursquare and Facebook. And now they’re adding a new layer to the mix: Instagram photos. Yes… Read More

  • Google Gives The Ultimate Holiday Gift: Free WiFi On Virgin America Flights

    Google is going to make a lot of frequent flyers, and Virgin America, happy this holiday season. As a gift to people who fly on Virgin America’s WiFi-equipped planes, Google will be footing the bill for everybody on board between November 10, 2009, and January 15, 2010. For Google, this is a smart marketing move because it generates tons of good will among everyone who flies Virgin America. Read More

  • Real-Time Conversations Hasten Social CRM

    In the world of business, social media, led by Twitter, is forcing companies to augment the offshoring of reactive customer service with the nearshoring of proactive customer engagement. The conversations that power social media are sparking a sense of urgency to identify influential voices and talk to customers in a place and time of their choosing (generally, in public and online). For… Read More

  • Virgin America first to offer fleetwide Wi-Fi, gives other airlines the bird

    Whether we realize it or not, there’s a race going on in the skies above us. With the advent of wireless Internet access creeping into what once our sanctuary of solitude at 37,000 feet has now become a domain for self-righteous dingbats to livestream their flights for all to see. Leading the way is Virgin America who announced today that they are the first airline in all the land to… Read More

  • Interview: James Weatherson, Red Inflight Entertainment Engineer on Virgin America

    A few weeks back I hopped onto my first Virgin America flight with Aircell’s Gogo service on-board. It wasn’t the first time I’ve reviewed Gogo and if you recall I was on the first commercial Gogo flight with American Air. The plan was to interview James Weatherson, Virgin America’s inflight entertainment engineer, while I was up in the air, but there was a scheduling… Read More

  • Live from 35k feet! [Update 2]

    Come chat with me on Ustream on my Virgin America flight and watch people walk by! I’ll be turning on my camera every hour or so and I’ll be chatting live from 35,000 feet. I’ll also be IMing with Virgin America’s IFE engineer James Weatherson around 6PM PT today and I’ll post a transcript. He’s in charge of the Red entertainment system on-board all VA… Read More

  • Aircell now offering mobile phone pricing for Gogo service

    Aircell has reduced the price of their in-flight Wi-Fi service Gogo to $7.95 for users who just want to connect their handheld devices. Let’s face it, when you’re stuck in coach on an American flight, you don’t want to pull out your laptop only to have it crushed by the passenger in front of you. Gogo is currently available on American Airlines, Delta and Virgin America… Read More

  • Virgin America now tells you which planes are Wi-Fi ready

    Just a quick update for the transcon flying tech folk. Virgin America updated their online booking system to show you which flights are wired for Wi-Fi so, you know what you’re getting yourself into before you board the plane. Also, starting April 5th, the following routes will all be wired for Wi-Fi: Boston to LA, Boston to San Francisco and Dulles to Los Angeles. Read More

  • Interview: Sir Richard Branson

    It’s not every day we get a chance to sit down with one of the world’s richest and most industrious men. Actually, Sir Richard is only the 236th richest person in the world according to Forbes. I thought he’d be higher. *shrug* Anyway, we had the esteemed pleasure of taking Sir Richard’s IM interview virginity last week as he was jetting back to his private island… Read More

  • Video: Sir Richard Branson in drag – oh, and Virgin America lands in Boston

    Doug Aamoth reporting from Logan International Airport in Boston, Massachusetts. Today in the B terminal I saw some good-looking New England Patriots cheerleaders, a good-looking Maria Menounos, and then everything went all haywire when two guys in bumblebee tutus showed up followed by Richard Branson dressed like a patriotic psychiatrist’s wet dream. Read More

  • Virgin America launches service to Boston [Update]

    Virgin America, my favorite domestic airline, is launching service to and from Boston today with three daily routes from LA and two daily routes from San Francisco. This is important for those traveling between Boston and California because all flights to and from Boston are equipped with Aircell’s Gogo in-flight Wi-Fi service. Update: We’ve got a list of all Wi-Fi-enabled VA… Read More