troubleshooting

xMatters snares $40 million Series D led by Goldman Sachs Private Capital Investing

When a crisis happens and your system is down, it’s easy for panic and chaos to ensue. Large companies use a range of tools to monitor system health, and finding the source of the problem and en

Fixya’s New App “6ya” Lets You Get Voice & Video Tech Support For Anything In 6 Minutes Flat

For nearly 10 years, online Q&A site Fixya has offered a way for web searchers to find information and receive troubleshooting support from area experts and other local pros. Today, the company i

Remote smartphone support: Crazy good idea

I popped by the LogMeIn booth today take a look at their RescueMobile package for smartphones. Essentially, the service lets technicians take control of a smartphone remotely, accessing all of its fun