Customer service is making and breaking companies over the past two years as shopping moved online and consumers wanted more out of the traditional service companies were offering. Zingtree provides i
Customer service is thought of as “the caboose” of a business, but Thankful believes it should be the driver of a brand's post-purchase strategy.
The Thanksgiving edition of Crunch Report: What I'm thankful for... disappearing live video and messages in Instagram, Nutonomy hits the streets in Boston, Oracle acquires DNS provider Dyn and Ed Zitr
<b>Editor’s note: </b><em>Derek Andersen is the founder of Startup Grind, a 35-city event series hosted in 15 countries that educates, inspires, and connects entrepreneurs. He founded Commonred