Every enterprise software company out there is working to bring more workflow automation and AI to the platform. ServiceNow has been on this journey for some time now, and given the kind of data it co
Developers are adopting AI-powered code generators — services like GitHub Copilot and Amazon CodeWhisperer, along with open access models such as Meta’s Code Llama — at an astonishin
ServiceNow announced this morning that it was acquiring Czech Republic task mining company UltimateSuite, giving the company a new way to capture and understand how work flows through a business. The
Working in customer support often means navigating disjointed tools to find data and solve issues. However, many of these actions are routine and repeatable, making them ideal candidates for automatio
AI startup Hugging Face and ServiceNow Research, ServiceNow’s R&D division, have released StarCoder, a free alternative to code-generating AI systems along the lines of GitHub’s Copilo
In a quarter of downright horrible earnings reports, ServiceNow stuck out with a positive report that got investors excited.
Code-generating systems like DeepMind’s AlphaCode, Amazon’s CodeWhisperer and OpenAI’s Codex, which powers GitHub’s Copilot service, provide a tantalizing look at what’s
Companies tend to divide their procurement spending into two main buckets. The first is large purchases over $500,000 with some starting $1 million, depending on the size of the organization. Anything
Personio — a startup out of Munich, Germany that styles itself as a Workday and ServiceNow focused on the small and medium businesses of the world — went on a funding tear through the COVI
Healthy pipeline generation is the bugbear of the AI/ML industry, yet there is very little content on how to address it.
As more enterprises migrate apps and workloads into the cloud, so grows the need for more sophisticated tech to secure that activity. That’s resulted in a strong run of funding rounds for startu
Databases are growing at an exponential rate these days, and so when it comes to real-time data observability, organizations are often fighting a losing battle if they try to run analytics or any obse
While some surveys show that people prefer to talk to a human as opposed to a chatbot, whether they’re shopping online or dealing with a customer service issue, that hasn’t dissuaded compa
ServiceNow introduced a new overall application design today, and while they were at it, launched Automation Engine, a tool developed to help companies speed up the creation of automations, including
Cortex, a startup that helps engineering teams get improved visibility into the Rube Goldberg machine that is their microservices architecture and improve their overall development practices around it
H2O.ai — a startup that has developed an open-source framework as well as proprietary apps that make it easier for any kind of enterprise to build and operate artificial intelligence-based servi
This year automation hit center stage when robotic process automation (RPA) vendor UiPath went public after raising $2 billion in private investment. Investors who had been a part of that were richly
HR technology has been thrown into the spotlight in the last 20 months: COVID-19 has changed the way we work, and so how we manage people in the world of work has had to change, too. Today, a Munich-b
TechCrunch Sessions is back! On October 27, we’re taking on the ferociously competitive field of software as a service (SaaS), and we’re thrilled to announce our final packed agenda, overflowing w
Celonis, the late-stage processing mining startup with a gaudy $11 billion valuation, announced a new partnership today, this one with ServiceNow. Celonis co-founder and CEO Alexander Rinke says that
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