satisfaction

Tesla Model 3 loses Consumer Reports recommendation over ‘reliability problems’

Consumer Reports has placed the Tesla Model 3 into that fun-to-drive, terribly unreliable category where brands like Alfa Romeo, Land Rover and Maserati also live. Consumer Reports, which has a compli

Salesforce Lets Loose Digg-For-Ideas

Just when you thought Digg cloning was dead, Salesforce has thrown its hat into the ring. The company best known for their SaaS CRM is unleashing their Digg-for-ideas, “Salesforce Ideas”,

Satisfaction Gets $1.3 Million To Crowdsource Your Help Desk

Customers are a hidden source of product specialists that corporations have been slow to tap. They usually become very knowledgeable about products they love and can often solve problems an understaff