satisfaction

Salesforce Lets Loose Digg-For-Ideas

Just when you thought Digg cloning was dead, Salesforce has thrown its hat into the ring. The company best known for their SaaS CRM is unleashing their Digg-for-ideas, “Salesforce Ideas”,

Satisfaction Gets $1.3 Million To Crowdsource Your Help Desk

Customers are a hidden source of product specialists that corporations have been slow to tap. They usually become very knowledgeable about products they love and can often solve problems an understaff