Salesforce Einstein
Three Salesforce AI pioneers launch Faros AI to bring order to engineering operations
When the three founders of Faros AI were working at Salesforce, they helped develop the company’s artificial intelligence, known as Einstein. While the goal of Einstein was to help companies bec
Former Salesforce chief scientist announces new search engine to take on Google
Richard Socher, former chief scientist at Salesforce, who helped build the Einstein artificial intelligence platform, is taking on a new challenge — and it’s a doozy. Socher wants to fix c
Salesforce beefing up field service offering with AI
Salesforce has been adding artificial intelligence to all parts of its platform for several years now. It calls the underlying artificial intelligence layer on the Salesforce platform Einstein. Today
Salesforce and Google want to build a smarter customer service experience
Anyone who has dealt with bad customer service has felt frustration with the lack of basic understanding of who you are as a customer and what you need. Google and Salesforce feel your pain, and today
Salesforce updates Sales Cloud ahead of Dreamforce with increased automation
Dreamforce, Salesforce’s massive customer conference is coming later this month to San Francisco, but the news is starting already well ahead of the event. Today, the company announced updates t
Salesforce to offer more customized AI with myEinstein
It’s been just over a year since Salesforce introduced Einstein, a set of artificial intelligence technologies that are designed to underlie and enhance the Salesforce product set. Today, at Dr
Salesforce Ventures launches $50M fund to encourage AI development on Salesforce platform
Salesforce Einstein, the AI toolset for Salesforce.com, turned one today and to celebrate Salesforce Ventures announced a $50 million fund to encourage startups to build AI-fueled applications on
Salesforce introduces several Einstein AI tools for third-party developers
Salesforce launched three AI tools for developers today at the TrailheaDX developer conference. These algorithms, which fall under the new Einstein Platform Services, enable third-party developers to
Salesforce Einstein AI can generate models automatically
When Salesforce announced its spring release this week, it revealed that its artificial intelligence platform, dubbed Einstein, can build data models automatically, even when customers have customized
IBM and Salesforce partner to sell Watson and Einstein
Two of the best-marketed names in artificial intelligence are coming together to pitch their wares to new customers with the announcement that IBM and Salesforce are going to partner. The new partners
Salesforce adds some artificial intelligence to customer service products
Last Fall when Salesforce introduced Einstein, its artificial intelligence initiative, it debuted with some intelligence built into the core CRM tool, but with a promise that it would expand into othe
Salesforce opens engineering office in Microsoft’s and Amazon’s backyards
Salesforce announced today that it plans to open an engineering and innovation hub in the Seattle area, greatly expanding its presence there. Company co-founder Parker Harris says the office, which
Salesforce Einstein delivers artificial intelligence across the Salesforce platform
Say what you will about Salesforce, the company is always looking ahead. This afternoon, it announced Salesforce Einstein, its artificial intelligence (AI) initiative. The timing, which comes just ahe