Glia raises $45M at a $1B+ valuation for an AI-based CRM that lets agents get hands-on to help

The world continues to shift more of its customer service needs online, and those building tools to help manage that demand are seeing their stars rise as a result. In the latest development, Glia &#8

PubNub raises $65M to build and run data streams for messaging, presence and other real-time aspects of ‘virtual spaces’

Data streams with continual, real-time updates of information are a critical building block of how apps and sites function today, and now a startup that has built a platform to power those data stream

3 critical lessons I learned while scaling RingCentral’s customer support team

As you scale and onboard employees, make sure they know their importance — emphasize the stakes in their role related to the business and value that responsibility.

Google, Intel, Zoom and others launch a new alliance to get enterprises to use more Chrome

A group of industry heavyweights, including Google, Box, Citrix, Dell, Imprivata, Intel, Okta, RingCentral, Slack, VMware and Zoom, today announced the launch of the Modern Computing Alliance. The mis

Lightspeed Venture Partners backs Theta Lake’s video conferencing security tech with $12.7 million

Theta Lake, a provider of compliance and security tools for conferencing software like Cisco Webex, Microsoft Teams, RingCentral, Zoom and others, said it has raised $12.7 million in a new round of fu

Software stocks set new records despite earnings, pandemic

You might have missed it, but amidst the current political-M&A-pandemic-election-disinformation news cycle we find ourselves in this week, SaaS and cloud companies reached new public market record

The startups creating the future of RegTech and financial services

Technology has been used to manage regulatory risk since the advent of the ledger book (or the Bloomberg terminal, depending on your reference point). However, the cost-consciousness internalized...

RingCentral opens its WebRTC API to developers

RingCentral, which focuses on providing VoIP services to businesses, today announced the beta launch of its WebRTC-based API and developer kit for developers. RingCentral’s one-year-old Connect

Cloud-Based Phone Service RingCentral To Debut At $13 On NYSE, Offering 7.5M Shares To Raise $97.5M

RingCentral, the cloud-based phone service, will open trading tomorrow on the New York Stock Exchange at $13 per share, offering 7.5 million shares and raising $97 million. It will trade under the tic

Sequoia- And Khosla-Backed Cloud Phone Company RingCentral Files For $100M IPO

<a target="_blank" href="http://www.ringcentral.com">RingCentral</a>, a company offering cloud-based phone and communication systems, has <a target="_blank" href="http://www.sec.gov/Archives/edgar/dat

RingCentral Launches New Mobile, Cloud-Based Phone System For Businesses

Cloud-based phone systems provider <a href="http://www.ringcentral.com/">RingCentral</a> is debuting a new version of its platform that allows businesses to setup, manage and use their phone system fr

Eyeing An IPO, Cloud-Based Phone System RingCentral Raises $10M From Cisco And Others

Cloud-based phone systems provider <a href="http://www.ringcentral.com/">RingCentral</a> has raised $10 million in new funding from new investor Scale Venture Partners and Cisco. The company previousl

RingCentral Rings In Another $10 Million From Khosla, Sequoia

<img src="http://tctechcrunch.files.wordpress.com/2010/10/ringcentral.png" class="shot2" /> According to an <a href="http://sec.gov/Archives/edgar/data/1384905/000138490510000002/xslFormDX01/primary_

Voice May Join Google's Enterprise Lineup

<img src="http://tctechcrunch.files.wordpress.com/2009/12/cp_1261473168_54446v1-max-250x250.png" width="186" height="51" />GrandCentral, which Google acquired in <a href="https://techcrunch.com/2007/0

Interview: Vinod Khosla Is On The Hunt For Great Technologies

<img src="http://tctechcrunch.files.wordpress.com/2009/09/7296_largearticlephoto-145x200.jpg" width="145" height="200" /> In venture capital, <a href="http://www.crunchbase.com/person/vinod-khosla">V

RingCentral Gets $12 Million More To Help You "Look Like A Bigger Company"

Silicon Valley based RingCentral offers businesses a virtual telephone system (they say “Sound more professional, look like a bigger company”). It’s sort of a super-Vonage, but targe

RingCentral Raises $12 Million From Khosla And Sequoia

RingCentral provides phone system integration and utilities to a traditionally under-served category, small to medium sized businesses. Similar to GrandCentral, RingCentral (founded in 1998) uses a vi