Zingtree turns complex customer service processes into clear action plans

Customer service is making and breaking companies over the past two years as shopping moved online and consumers wanted more out of the traditional service companies were offering. Zingtree provides i

Ricoh’s Theta Z1 is the first truly premium consumer 360 camera

Ricoh has a well-earned good reputation when it comes to building smart, technically excellent photographic equipment — including the almost legendary Ricoh GR series of pocketable APS-C cameras

Flawed office printers are a silent but serious target for hackers

You probably don’t think too much about your humble office printer. But they’re a prime target for hackers, if any of the dozens of vulnerabilities found by security researchers are anythi

Security lapse exposed private Theta photos

Millions of photos taken by Theta camera owners — some private and unlisted — were left exposed after security researchers found an open database without a password. Noam Rotem and Ran Locar found

Ricoh’s new Theta V 360 camera offers 4K, spatial audio and more

Ricoh has revealed a brand new version of its Theta 360-degree camera: The Theta V, which upgrades the video capture quality to 4K resolution, adds live streaming support, and immersive “surroun

Ricoh announces the R, a camera that will make 360-degree live streaming easy

Following from the company's successful Theta S, Ricoh today flirtatiously lifted the veil on an upcoming product that will make live streaming 360-degree content a breeze. For now, the company is mak

Ricoh adds a mid-range 360-degree camera

You likely haven’t been convinced that you need a 360-degree camera in your life yet, but the Theta SC isn’t designed to revolutionize the space so much as it is designed to help mainstream it, o

Hands-on with Ricoh’s new waterproof action cam, WG-M2

When you think action cams, any number of brands spring to mind. Ricoh may not be one of them, but on paper, the WG-M2 from Ricoh has the perfect combination of features if you like your adventures on

Ricoh Plans To Expand Camera Business, Buys Pentax Brand From Hoya

<img src="" /> Camera brand <a href="">Pentax</a> will soon have a new owner: Tokyo-based <a href

Ricoh CX5: The Best Reason To Buy A Ricoh CX4

<img src="" />Another six months, another iteration in the CX series from Ricoh. This time, though, Santa has been a little stingy, and the

Ricoh Updates Its Rugged Camera Line With GPS-Enabled G700SE

<img src="" />It was just a few weeks ago that Ricoh released the <a href="

Ricoh's New Rugged G700 Camera Looks Like A Disposable

<img src="" />Ricoh has a sort of aesthetic going on here. I only just realized what it is the recently-released <a href="http://www.

Ricoh CX4: 10 Megapixels, 720p, High-Res LCD

<img src="" />Man, Ricoh has the release schedule down pat. Six months ago was the <a href="

Ricoh CX3: 10 megapixels, with back-illuminated sensor

I’m just wrapping my head around CMOS and you spring this on me? This Ricoh CX3 is a 10-megapixel shooter with 720p video recording and “Pets” scene mode. But what the heck is a back

GR DIGITAL III × STUSSY: Ricoh unveils limited edition point-and-shoot camera

<img src="" /> It's <a href="">Stussy</a>'s 30th birthday next year, and for some strange reason the

CX2: Ricoh unveils digital camera with 10.7 optical zoom

<img src="" /> Ricoh in Japan today unveiled the CX2 [find the press release in English below], an update to the CX1 that w

Ricoh develops extra-vivid color e-paper through using copier technology

<img src="" /> The <a href="">Kindle 2</a> is hot in the US, but in Japan co

CX1: Ricoh unveils new CMOS-sensor digi cam

<img src="" /> Ricoh in Japan <a href="">today announced the CX-1 c

Ricoh ‘green’ sign debuts in Times Square on Dec 4

Green, green, green! It’s the marketing word that makes you think you’re doing something to help this planet, and now it’ll be found at the crossroads of the world, Times Square. (Ac

Ricoh updates their R8 digi-cam with the R10

Ricoh today announced in Japan [JP] that on September 5th, they will replace their R8 digital camera with the R10. The new model will be sold in Japan first for $450. There is no word on release dates
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